
Have questions about our coffee or need assistance? We'd love to hear from you. Our team is here to help.
Monday - Friday: 9AM - 6PM
Saturday - Sunday: 10AM - 4PM
We aim to respond to all inquiries within 24 hours.
Find quick answers to common questions about coffee orders, brewing, and delivery.
We pack roasted coffee carefully to preserve freshness in transit. Shipping timelines and rates are shown clearly at checkout.
Once your order ships, you’ll receive a tracking number by email. You can also track it from your account dashboard.
We do not offer general returns. If there is a quality issue or an incorrect order, contact us and we’ll make it right.
Yes. Our support team is available Monday-Friday, 9AM-6PM EST, for order help and brewing guidance.